Official City of Brantford eServices Portal

Residential Compassionate Flood Relief Grant Program

The City of Brantford's Residential Compassionate Flood Relief Grant Program has been developed to provide a one-time grant to residential homeowners who have incurred documented expenses as a result of the heavy rainfall event that occurred on August 11th, 2017. Residents who have incurred costs at their place of residence as a result of the severe weather incident on August 11th, 2017 can call the program administrator for application instructions or, complete the application form online by following the instructions outlined below.

Eligibility Criteria

To be eligible for the grant, the following criteria must be met:

- The Applicant must be the owner / tenant of a residential dwelling within the City of Brantford. The Applicant must be an individual and cannot be a Corporation, a business, or a not-for-profit.

- The Applicant must have sustained water damage to their residence as a result of the heavy rainfall event of August 11th, 2017 and have incurred costs for emergency remediation or clean-up to their residence due to rainfall damages.

- The applicant must not have any other avenue for financial assistance for the expenses incurred (i.e. reimbursement through their home owners insurance coverage)

-The applicant must provide evidence of the expenses paid by submitting invoices documenting the expenses that were incurred and work that was performed. The invoices must show that payment was made. In the alternative, the Applicant may provide receipts documenting payment for services rendered. Any expenses submitted must have incurred from August 11th, 2017 to September 25th, 2017.

- Applicants will have until November 30th, 2017 to submit an application for consideration under the grant program.

- Grant eligibility is calculated on a pro-rated basis on fully completed applications. A fully complete application will consist of an application form completed in it’s entirely with attached receipts or invoices documenting proof of payment.

Grant Allowance

The Grant will reimburse homeowners and/or tenants for costs incurred in the clean-up of their home, up to a maximum funding allocation of up to $5,000 based on a pro-rated basis.

How to apply for the Grant Online

Click to complete the Residential Compassionate Flood Relief Grant application form online and attach invoices or receipts to substantiate expenses incurred.

Submit the completed application through the website or submit the completed form with attachments to

How to apply for the Grant By Mail

A paper copy of the application form can be requested by emailing or by calling 519-759-4150 Ext. 5716. The form can also be picked up in person from City Hall at 100 Wellington Square, Brantford, Ontario. Please complete the Residential Compassionate Flood Grant application form and attach invoices or receipts to substantiate expenses incurred.

Please note that an invoice showing that the expenses have been paid or a receipt must accompany the application in order for it to be deemed complete. The application will then be reviewed under the program. When the review is complete, the program administrator will advise the applicant whether they have qualified for the program or not.

Please send the completed form to:

City of Brantford City Hall

Attn: Residential Compassionate Flood Relief Grant Program Administrator

PO Box 818

Brantford, ON   N3T 5R7

NOTE - Do not forget to include evidence of the expenses incurred.


The Program Administrator will review the application and determine if you are eligible for grant funding. If you are eligible, you will receive notice of this decision along with confirmation that payment has been requested. Should the expenses submitted be deemed to be ineligible, the reasons for the denial of the expenses will be forwarded to you in writing.

If your application is incomplete or you have not included the proper documentation, a request will be sent for the required information. If the information is not received by the final date of the program, November 30th, 2017, your application will not be processed and all documents will be returned to you.

All applicants will receive a letter confirming whether or not they were successful in their application. If applicants are successful, a letter will be forwarded that will confirm the amount of the payment and that payment has been requested. If the Applicant was unsuccessful, a letter will clearly state the reasons for ineligibility.

This program has been developed by the City of Brantford by a directive from City Council on compassionate grounds. It is not considered an admission of liability on the part of the City of Brantford but rather intended to help residents who have been adversely impacted by the storm event on August 11th, 2017.